Terms of service
SunCove Terms of Service
Welcome to SunCove. These Terms of Service govern your use of our website, products, and services. By visiting our website or placing an order through suncove.store, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
Company Information
SunCove is an online retail store founded in 2023. We offer kids sun hats and related outdoor accessories designed for everyday comfort, travel, beach days, and family adventures.
Website: suncove.store
Email: support@suncove.store
Phone: +1 (778) 388-8057
Business Address: 21112 116 Ave, Maple Ridge, BC V2X 7T8, Canada
Use of Our Website
By using our website, you agree that you will not use our services for any unlawful, harmful, fraudulent, or unauthorized purpose.
You agree not to:
- Violate any applicable laws or regulations
- Interfere with the security or operation of the website
- Attempt to access systems, data, or accounts without authorization
- Upload or transmit harmful code, viruses, or malicious content
- Use our website in a way that may damage SunCove or other users
We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe a user has violated these terms.
Product Information
We make every effort to display product descriptions, images, colors, sizes, and details as accurately as possible. However, product colors may vary slightly depending on your device screen settings.
SunCove does not guarantee that all product descriptions, images, prices, or availability will be error-free at all times. We reserve the right to correct errors, update product information, change prices, or discontinue products without prior notice.
Orders and Payments
When you place an order through our website, you agree to provide accurate and complete billing, shipping, and contact information.
By submitting an order, you confirm that:
- You are authorized to use the payment method provided
- Your shipping information is correct
- You agree to pay the total amount shown at checkout
We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, incorrect pricing, product unavailability, or violation of these terms.
Shipping
SunCove offers free worldwide shipping.
Estimated delivery time is typically 7–10 business days after order processing. Delivery times may vary depending on destination, customs clearance, local carrier delays, public holidays, or other circumstances beyond our control.
For full details, please refer to our Shipping Policy.
Returns and Refunds
SunCove offers free returns and refunds within 30 days of delivery for eligible items.
Returned items must be unused, unworn, unwashed, and in their original condition. For full details, please refer to our Return and Refund Policy.
Customer Responsibility
Customers are responsible for ensuring that shipping details are accurate before placing an order. SunCove is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Customers are also responsible for using products appropriately and following any care instructions provided.
Intellectual Property
All content on suncove.store, including text, images, graphics, logos, product descriptions, designs, and website layout, is the property of SunCove or its content providers.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission from SunCove.
Limitation of Liability
SunCove is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
To the fullest extent permitted by law, our liability is limited to the amount paid for the product purchased from SunCove.
Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics tools, or e-commerce platforms. These third-party services may have their own terms and privacy practices.
SunCove is not responsible for the actions, policies, or services of third-party providers.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page. Your continued use of our website after updates means you accept the revised terms.
Governing Law
These Terms of Service are governed by the laws applicable in Canada, without regard to conflict of law principles.
Contact Us
For questions about these Terms of Service, please contact us:
SunCove
21112 116 Ave
Maple Ridge, BC V2X 7T8
Canada
Email: support@suncove.store
Phone: +1 (778) 388-8057