Contact information
SunCove Contact Information
Thank you for visiting SunCove. We are here to help with questions about our products, orders, shipping, returns, refunds, and general customer support.
SunCove offers kids sun hats and related outdoor accessories designed for sunny days, travel, beach trips, and everyday family adventures.
Business Information
Business Name: SunCove
Website: suncove.store
Founded: 2023
Business Address:
21112 116 Ave
Maple Ridge, BC V2X 7T8
Canada
Customer Support
For customer service, please contact us using the information below:
Email: support@suncove.store
Phone: +1 (778) 388-8057
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday: 10:00 AM – 4:00 PM PST
Sunday: Closed
We aim to respond to all inquiries within 24 business hours.
What We Can Help With
Our customer support team can assist you with:
- Product questions
- Size, color, or style information
- Order confirmation
- Shipping updates
- Delivery questions
- Return and refund requests
- Damaged, defective, or incorrect items
- General store inquiries
Before Contacting Us
To help us assist you faster, please include the following information when contacting us:
- Your full name
- Order number, if applicable
- Email address used at checkout
- A clear description of your question or issue
- Photos, if your item arrived damaged, defective, or incorrect
Returns and Refunds
SunCove offers free returns and refunds within 30 days of delivery for eligible items.
For return or refund support, please email:
Shipping Support
SunCove offers free worldwide shipping.
Estimated delivery time is typically 7–10 business days. If you have a question about your shipment, please contact us with your order number.
Contact Details
SunCove
21112 116 Ave
Maple Ridge, BC V2X 7T8
Canada
Email: support@suncove.store
Phone: +1 (778) 388-8057
Website: suncove.store